How can I change my password?
- If you have forgotten your password and wish to change it, you can reset your password on the “Ask Now” app during sign-in.
I have upgraded to premium but am still listed as a free member?
- Your Dream Learn may not have been updated yet. If your status does not change within 24 hours, you may follow these steps
- Log out and log back in.
- Reinstall the Ask Now app.
- If you are still listed as a free member after all of these steps, contact Dream Learn support at: (617) 935-5675
I was overcharged for my premium plan?
- If the premium plan you are under is not consistent with your monthly bill, contact Dream Learn support at: (617) 935-5675
As a student, can I get a discount on a premium plan?
- Discounts are only given during promotions. Follow Dream Learn closely on social media to avoid missing a promotion!